Privacy Policy
This Privacy Policy outlines how CHELSON GORDON CONSULTANCY PRIVATE LIMITED, operating CG Resources via https://cgresources.com.au, collects, uses, stores, and protects your personal information. By visiting our website or purchasing from us, you consent to the practices described below.
1. Who We Are
This website is operated by CHELSON GORDON CONSULTANCY PRIVATE LIMITED, registered at:
18th Floor, Unit No 1802, Street Number 18, Bidhan Nagar CK Market, Saltlake, North Parganas, West Bengal 700091, India.
2. Information We Collect
We may collect the following personal information from users:
- Full name
- Contact details (email, phone number, address)
- Billing and payment details
- Purchase history
- User feedback, queries, or support requests
- IP address and browser/device information
3. How We Use Your Information
We use your personal information to:
- Process and deliver orders
- Send order confirmations and updates
- Respond to inquiries and customer service requests
- Improve our website and services
- Send promotional emails (if opted in)
- Comply with legal and regulatory obligations
4. Data Security
We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, or disclosure.
All payment transactions are processed securely via trusted third-party providers (such as Razorpay) and your financial data is not stored on our servers.
5. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your data only with:
- Payment gateway providers to process your payments
- Delivery/service providers to fulfill your order
- Legal authorities if required under applicable laws
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of any incorrect or outdated information
- Withdraw your consent for marketing communications
- Request deletion of your data (where applicable)
7. Cookies and Tracking
Our website uses cookies to improve your browsing experience and analyze site traffic. You may adjust your browser settings to decline cookies, although this may affect certain functionalities.
8. Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal data.